15.04.2020
COVID-19: Service Update

COVID-19: Service Update 

The ongoing COVID-19 crisis has meant we have all had to encounter massive changes to our usual daily lives. Of course our top priority is to maintain the health of the public 

During these unprecedented times, it is our intention to support our customers with the high levels of customer service expected. If you need any assistance, our customer helpline (01963 828055) is still open during our usual opening hours of 8:00am - 5:30pm Monday to Friday. 

Home Deliveries.

Our delivery partners are continuing to work as hard as possible to ensure that orders placed online are delivered to you quickly and most importantly safely. The most effective way of checking the progress of your order is by using the tracking information shown on the Shipment Confirmation email which you will receive. 

Premium Delivery

Our Premium Delivery service may take a little longer than normal during this highly disruptive period, as some of our dealers may be closed due to self-isolation. We will maintain regular contact with you and aim to have your order delivered as quickly as possible whilst adhering to the Government advice.