Delivery

Charges

All Products (please note some products are not available for home delivery)

UK Mainland (Ex Highlands) Next Day delivery £5.95 (Next Working Day - No deliveries will be made on Saturday, Sunday or Bank Holidays)
Scottish Highlands £15.95
Scottish Islands £69.95
Gurnsey, Isle of Man, Jersey £69.95
PLEASE NOTE: We do not deliver to Northern Ireland or the Republic of Ireland.

Premium Delivery

If you choose Premium Delivery your order is delivered and handed over ready for use by a local qualified AL-KO dealer. The shipping cost for the Premium Delivery service is £19.99. Alternatively you can arrange to collect your order from the local specialist dealer free of charge.

Ordering

The delivery date of your order depends on your chosen method of payment.

Delivery

Orders placed on weekdays before 3.00pm are packed and shipped the same day for next working day delivery. In the case of PayPal payments, we ship on business days, Monday through Friday within 48 hours of receipt of payment. Saturdays and Sundays have no shipping. Delivery to some parts of Scotland and offshore UK addresses may not be available for next day delivery. We do not offer delivery to Ireland.

Notifications

Orders are delivered by our chosen courier service (Monday to Friday). A tracking number will be provided.
When ordering please include a phone number where you can be reached by phone during the day, so that our logistics partner can contact you if necessary. Please include a mobile phone number if you wish to be informed of your delivery by SMS (area dependent).
Deliveries are made Monday to Friday between 08:00 and 17:30.
If you do not receive your order or any contact from our logistics partner within maximum 3 business days, please contact our customer service.